Bridging Creativity and Technology
I’m a Product Designer with 5+ years of experience in e-commerce and SaaS, specializing in interaction and visual design. I leverage user research to drive product improvements, creating meaningful and impactful experiences.
With over 15 years of experience in marketing and design production, I bring a unique skill set that blends visual design, digital production, and user-centered problem-solving. My journey to UX began in graphic design for print and evolved into digital production and a role as subject matter expert (SME) for digital assets for the responsive website. This experience ultimately led me to user-centered projects.
As an Interaction Designer at Bose, working on the e-commerce website shaped my approach to solving complex problems. A key project at Bose was introducing a virtual demonstration of the noise-canceling capabilities of the Bose Quiet Comfort Headphones on the Product Description Page (PDP). Adding this demo capability to the website led to an increased conversion rate of 22%.
Complementing my hands-on experience is a Master’s degree in User-Centered Design from Brandeis University, which continues to influence my work as a Product Designer for Ninety.io, a SaaS company offering business operating software (BOS).
𝗜𝗻 𝗺𝘆 𝗰𝘂𝗿𝗿𝗲𝗻𝘁 𝗿𝗼𝗹𝗲, 𝗜:
Design and iterate scalable, user-friendly features for business software, improving usability and efficiency. 🎨
Leverage user research to refine products, driving engagement and retention. 📝
Partner with developers to implement seamless, responsive experiences. 🤝
Passionate about collaboration and problem-solving, I thrive on tackling complex challenges and crafting exceptional digital experiences.
Lifelong Learning and Creative Pursuits
As a lifelong learner, I’m always seeking to grow and evolve. I’m a member of the Interaction Design Foundation (IDxF) and Jared Spool’s Leaders of Awesomeness community.
Outside of work, I’m a passionate letterpress enthusiast with a collection of presses, typefaces, and cuts. You can find some of my work in the Letterpress section of this site. I’m also an avid music fan (with a particular love for David Bowie), a classic movie buff, and I enjoy knitting baby caps for my co-workers. My husband, Peter, and I share our home with two rescue kitties, Tallulah and Pyewacket.
Whether it’s solving complex design challenges or exploring new creative hobbies, I’m committed to crafting experiences that delight and deliver.
My Design Philosophy
Intuitive and Purposeful Design
Crafting experiences that are easy to use and add value for the user.
Collaboration is at the Core
I thrive in teamwork and collaboration, where shared creativity drives the best outcomes.
Advocating for the user
Empathizing with and understanding users to ensure their needs are front and center in every design.
Consistency and Familiarity
Creating cohesive, learnable experiences across platforms to simplify tasks for users.

What My Coworkers are Saying…
“More than anything, Jess is an incredible team player, she supports others, makes connections, communicates and collaborates in every step of the way. She is a joy to have on the team.”
UX Lead
“She's a natural when it comes to UX design and has a gift for making people feel comfortable and valued, which is a rare quality in any workplace.”
Senior UX Designer
Let’s connect!
If you’d like to connect on a project or opportunity, I’d love to hear from you. Also, if you have any feedback on improving this website, let me know. Thanks!